FAQ
The owner of the RFL.com.pl website is Look Pożyczka limited liability company with a registered office in Częstochowa at Okulickiego 61.
The company was entered in the Register of Entrepreneurs maintained by the District Court in Częstochowa, XVII Commercial Division of the National Court Register under the KRS number: 0000394817, NIP: 5732835416, REGON: 2426422600.
Share capital is 500.000 PLN (paid in full).
The RFL platform is a link between a network of field representatives dealing with the sale of loans, verification of customers’ creditworthiness, collection of installments and efficient debt collection, and the group of people who want to invest in the loans. Thanks to RFL platform you can purchase a debt belonging to Look Pożyczka. The Investor by making payment acquires the rights to the loan and the company administers the loan in the Investor’s name by: collecting instalments, performing debt collection actions, and ensuring timely loan repayment.
Thanks to the mobile applications used by our company, the investor has an online access to view all the activities carried out in relation with servicing the purchased loan. The investor can review the receipt of instalments and debt collection visits and manage his account autonomously.
We have been building our company continuously since 2011. We carefully select employees and focus not on sales, like most companies, but on high repayment rate of our loans. Thanks to modern fintech solutions and a dedicated team of people our loans are characterized by one of the industry's highest repayment rates. Deviations from the repayment schedule over 90 days are only 2.62%.
By purchasing a loan on the RFL platform, the investor automatically receives an access to a mobile application, so that they can see when the Look Pożyczka consultant visits the borrower, receives the installment, or performs another customer service activity. The investor knows when the installment has been paid and decides whether to transfer it to their own account or reinvest.
If they want to withdraw the funds, the installment is transferred to their bank account within the next 48 hours.
The investor can view ale the debt collection actions taken against each customer. Our employees while visiting a customer update the application on the current status and future arrangements.
After 90 days since the last Borrower's payment, the investor has the right to resell the capital that has not been repaid (only if he bought a program for return of the unpaid capital - RCP) or to file a lawsuit. They can also take advantage of the debt collection service offered by our law firm.
We do not create a network of field representatives and managers. We already have it! RFL uses the high repayment rate, experience and professionalism of the debt collection staff of Look Pożyczka. The Investors do not directly lend their money, they only acquire the rights from Look Pożyczka by signing the assignment of debt agreement. The company grants loans from its own resources.
When the loans are not being repaid, our employees visit the unreliable customer at their place of residence in order to ensure the payment of outstanding instalments, using debt collection techniques. If these actions bear no effect within 90 days, legal actions are undertaken. The investor decides whether to pursue the claims on their own or to benefit from the return of capital program (if the option was purchased while buying a loan). They can also take advantage of the debt collection service offered by our law firm
We do not advertise - our advertisement is the so-called word-of-mouth. In our opinion it the most effective way. Why? For a prosaic reason. We do not care about big sale because we invest our own funds. We focus primarily on timely repayment of loans and maximum reduction of scams.
That is why every customer who signs a loan agreement with Look Pożyczka sp. z o.o. is verified in the BIG and BIK databases.
In order to take a loan, each customer must have a positive rating in the databases and meet the requirements of our company.
We do not provide loans without documented permanent income nor for income that is not subject to bailiff actions. Our employees check the real living conditions of Borrowers by themselves. As a rule, we do not give loans to people who are under the age of 25.
A large number of our agreements have additional security measure in the form of a Guarantor for a loan agreement who signs a blank bill of exchange. Such legal action significantly reduces the investment risk.
Our agreements meet the requirements that are defined and described in the Consumer Credit Act.
Each Borrower receives from the company together with the loan agreement: Information Booklet, Repayment Schedule, and Loan Repayment Card.
In order to protect the Investor's interest, the Borrower also signs a bill declaration, a blank bill of exchange, and - depending on the case - "assignment of no release" (established on the Borrower's property for the duration of the loan). If the customer has a debt in the BIK or BIG databases, the Guarantor's signature on the bill is also required.
The maturity of individual instalments, as well as the entire Loan Agreement, is determined by the repayment schedule. Look Pożyczka Sp. z o.o. consultants collect the due instalment from the Borrower, which is then transferred to the User in accordance with the assignment of debt agreement. In practice, there may be situations in which the Borrower does not have the means to fully pay the instalment on due date indicated in the schedule - most often related to the discrepancy in their income payment dates - then Look Pożyczka Sp. z o.o. consultants agree with the Borrower the earliest possible repayment date which is thus shifted against the one indicated in the schedule. As an inseparable consequence, the deadline for the transfer of such instalment to the User also changes. Our consultants make every effort to ensure such situations are sporadic and any deviation from the repayment schedule is negligible. Such circumstances do not affect the right of the User related to the assignment of debt agreement.
Along with an agreement of transfer of proprietary rights using RFL.pl, the User is obliged to pay the on civil law transactions tax (PCC) in the amount of 1% of the credit value. The User shall submit a PCC-3 declaration at the appropriate Tax Office within 14 days from conducting the transfer Agreement. In order to improve the realization of the taxation obligation, the RFL.pl web service enables the user to generate a PCC-3 declaration filled in with the required personal data.
W przypadku zakupu pożyczki nieobjętej Programem Zwrotu Kapitału (PZK), istnieje możliwość, że pomimo naszej starannej selekcji pożyczkobiorców, pożyczkobiorca zaprzestanie spłaty pożyczki. W takim przypadku może dojść do sytuacji, w której brak możliwości spłaty będzie wynikał z niewypłacalności pożyczkobiorcy, niezależnie od jej przyczyny, która w konsekwencji doprowadzi do braku możliwości odzyskania od pożyczkobiorcy kwoty pożyczki.
Dochodzenie wierzytelności przed sądem, a następnie egzekwowanie jej w drodze przymusu państwowego po pozytywnym zakończeniu sprawy sądowej nie oznacza, że drogi te przyniosą efekt
Program Zwrotu Kapitału jest programem, który Look Pożyczka Sp. z o.o. zapewnia swoim Klientom, zabezpieczając środki na wypłaty w ramach programu w kapitale własnym. Pożyczki z PZK sprzedajemy wyłącznie w takim zakresie, w jakim pozwala nam na to nasz kapitał pozwalający na zwrot w ramach PZK.
Nie zmienia to jednak faktu, że w przypadku czasowej utraty przez naszą Spółkę płynności finansowej może dojść do przejściowych problemów z realizacją wypłaty w ramach PZK, zaś w przypadku trwałej utraty płynności finansowej, skutkującej np. upadłością Spółki, może dojść do trwałego zawieszenia takich wypłat. W takim przypadku roszczenia Inwestorów mogą zostać skierowane do masy upadłości, jednakże nie można przewidzieć czy zostałyby zaspokojone i w jakim stopniu.
Innymi słowy, kontrolujemy na bieżąco możliwość realizacji zabezpieczenia, jakim jest PZK, natomiast nie jest ono zabezpieczeniem o charakterze absolutnym co należy mieć na uwadze korzystając z tej opcji.